You pay a fixed rate per shipment search. For example, on the Professional plan at $1.40/search with 20 shipments, your monthly cost is $28. For higher volumes, contact our sales team for a custom Enterprise plan.

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately. If you upgrade mid-cycle, you'll be charged a prorated amount for the remainder of the billing period. Downgrading will take effect at the start of your next billing cycle.

On the Starter plan, your daily lookups reset every 24 hours. On the Professional plan, if you exceed your monthly shipment limit, you can purchase additional searches at the same rate or contact sales for a custom Enterprise plan. You'll receive a notification when you're approaching your limit.

Yes, we offer annual billing with a discount of up to 20% compared to monthly billing. Contact our sales team to learn about annual pricing options tailored to your tracking volume and requirements.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through our secure Stripe payment processing. For Enterprise plans, we also support invoicing, bank transfers, and purchase order (PO) billing.

The Starter plan gives you 3 free container or bill of lading lookups per day with no account required. Simply visit the tracking page, enter your container number or BL, and get real-time tracking results including route visualization and shipment timeline. The limit resets every 24 hours.

Yes, all plans support both container number and bill of lading (BL) tracking. Enter either type of reference number and our system will automatically detect the format and fetch tracking information from the relevant shipping line across our 170+ carrier network.

We support over 170 shipping lines worldwide, including all major carriers like Maersk, MSC, CMA CGM, Hapag-Lloyd, ONE, Evergreen, COSCO, Yang Ming, ZIM, and HMM. Our coverage is continuously expanding to include regional and niche carriers as well.